Shipping Policy

Shipping Policy

Orders are typically processed within 1–2 business days. You’ll receive a confirmation email once your order has shipped, along with tracking information when available.

Lennox Rees/ivyly is responsible for delays caused by postal carriers, customs processing, or weather-related issues. Please ensure your shipping address is correct at checkout. Orders sent to an incorrect address cannot be refunded.

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

If you have questions about your order’s status, feel free to contact me at helloivyly@gmail.com.